Return & Refunds Policy

We want you to be happy with your purchase. If something isn't right, here's how we handle it.
Eligibility
Products must be unused, undamaged, and in original packaging.
[Sale/clearance items are final and not eligible for return, if applicable.]
How to Request a Refund
WhatsApp +44 7822 016651 with your order number and reason for return. We'll confirm the return address and next steps.
Refund Processing
Once we receive and inspect the returned item, refunds are processed within [5–10] business days back to your original payment method via Paystack.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within [48 hours] of delivery with photos, and we'll arrange a replacement or full refund at no extra cost to you.